NORA TRIMTEX
Privacy
How Nora TrimTex handles your information when you explore our collection, place an order or contact our team.
Information and purposes
When you register, place an order or send a message, you provide your name, contact details and, where relevant, company and delivery information. We use this information to manage your account, respond to enquiries, prepare quotations and fulfil orders.
Your basket and visits
The website stores selected products and a random visitor identifier to restore your basket. We also process visited pages, referral source, visit times, language, browser information and approximate connection region. This information supports website operation and customer enquiries. Guest session records store the IP address as a hash.
Cookies and browser storage
Session cookies support account sign-in. Your basket, guest identifier and page position may be saved in browser storage. You can remove this information in your browser settings; this may sign you out and make your saved basket unavailable.
Access and service providers
Information is accessible to staff who need it to process orders and provide customer support. Technical providers support website hosting, data storage, content delivery and service emails. Processing for orders and accounts supports the fulfilment of your request; technical information also supports service reliability and security.
Retention and protection
We use encrypted connections and access controls. Order and enquiry information is retained for the time needed to handle it and meet applicable record-keeping requirements. Retention depends on the category and purpose of the information. Contact us for details or to request deletion.
Your rights and enquiries
You may request access, correction or deletion of your information, restriction of processing, object to processing or request data portability where applicable by law. Contact info@noratrim.com. If you believe your rights have been infringed, you may also contact the competent data protection authority.
Questions about your personal data
info@noratrim.com